In his study Carlos J. Costa investigates the integration of gamification strategies into Lisbon’s tourism sector to enhance visitor engagement, experience, and satisfaction. Lisbon can strengthen its position as an innovative and dynamic destination by incorporating game design elements- including challenges, rewards, storytelling, and progression systems into tourist activities. The research examines current trends, analyzes international best practices, proposes gamified experiences tailored to Lisbon’s unique cultural assets, and evaluates this approach’s potential benefits and implementation challenges.
Costa, C. J. (2025). Gamification in Lisbon Tourism: Enhancing Visitor Engagement Through Interactive Experiences. OAE – Organizational Architect and Engineer Journal. https://doi.org/10.21428/b3658bca.21946537
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